FAQ

HOW DO I GET THE LICENSE?

All of our products are digital. In the case of a product with a serial code (e.g. Operating Systems) this will be sent to the e-mail address provided to us during the payment phase.
HOW DO I DOWNLOAD THE SOFTWARE?

Purchased software can always be downloaded from the manufacturer's official website. In any case, you will receive the official link in the automatic email immediately after placing the order.
WHAT SHOULD I DO IF I NEED HELP WITH INSTALLATION?

If you need help installing, our customer service will be happy to help! Contact us via chat, email: support@digitalallkeys.com
WHERE DO I FIND THE SOFTWARE SYSTEM REQUIREMENTS AND SPECIFICATIONS?

Each product has specific technical requirements that you can find next to the description. If you are not sure if the program you want to buy is compatible with your hardware, don't hesitate to contact our specialized team!
PROBLEMS WITH DOWNLOADING OR RUNNING THE PROGRAM?

If the program doesn't start or stops downloading, check your antivirus settings and make sure your device is connected to the Internet. The problem could also be caused by the browser, so try changing it. If these solutions don't help, contact us!
HOW LONG WILL IT TAKE TO RECEIVE THE PURCHASED PRODUCT?

After completing the payment, your order should arrive immediately in the mailbox you have provided. Volume licenses or multiple activation keys take 1 to 4 hours to be delivered.
When will I receive my order?

Your request will be sent after it is processed by the internal support team. Because there are many orders from other customers, please be a little patient.
Is the application valid for use and installation on Windows 2010 and 2021?

Yes, the program is valid for use and installation on Windows versions 2010 and 2021
is this a full unrestricted and unlimited time software for using AutoCad 2025?

Yes, unlimited permanently You will benefit from all current and future updates
Can I benefit from future updates?

Yes, you will benefit from all current and future updates permanently
can i use this version on an ipad?

yes you can use an an ipad
How long does the license last?

The duration of the licenses is lifetime If you encounter any problems, you will be supported throughout this period
Is the license educational or professional?

The type of licenses that we provide are professional licenses that have been abandoned by their owners, and we purchase them from Autodesk within the framework of retail sales in accordance with European law.
Are the licenses original?

Yes, original and legal licenses, 100%
Is the Product Downloaded from the Official Site?

Of course, the product is downloaded from the official website, no external links are used, only official links.
What Do I Get Once Purchased?

By purchasing this product you will receive the digital software to download and install, the product key for activation and all the instructions for correct installation, With purchase invoice.
ARE YOU AFRAID OF NOT BEING ABLE TO INSTALL?

No problem! We provide direct assistance with remote support at your disposal 24/7 even on holidays.
What Does Autodesk Autocad Contain?

Autodesk Autocad is one of the most widely used computer-aided design (CAD) software in the world and is widely recognized as a standard in the engineering, architecture and design industries.
Billing?

All products are subject to invoice and related invoices are issued by Digital All Keys LTD, the owner of the Digitalallkeys platform. Your invoice will be sent approximately the same day you place your order.
How Do Licenses Have a Low Price?

Since retail licenses are used and abandoned by the previous owner pursuant to EC ruling C-128/2011, it is possible to purchase them from us at a more convenient price. Our licenses are digitally delivered via email within a few minutes of payment, they are digital ESD licenses, and all product keys are original and can be reinstalled on the same device.